Privacy Policy

  1. Your rights in relation to privacy

VIP Louvres Australia PTY LTD understands the importance of protecting the privacy of an individual’s personal information. This statement sets out how VIP Louvres Australia PTY LTD aims to protect the privacy of your personal information, your rights in relation to your personal information managed by VIP Louvres Australia PTY LTD and the way VIP Louvres Australia PTY LTD collects, holds, uses and discloses your personal information. VIP Louvres Australia PTY LTD is the data controller of any personal information collected by us by any of the means set out in section 3 below.

In handling your personal information, VIP Louvres Australia PTY LTD will comply with the Privacy Act 1988 (Cth) (Privacy Act) and with the 13 Australian Privacy Principles in the Privacy Act. This privacy statement may be updated from time to time.

  1. What kinds of personal information does VIP Louvres Australia PTY LTD collect?

Personal information is information or an opinion about an identified, or reasonably identifiable, individual. During the provision of its services, VIP Louvres Australia PTY LTD may collect your personal information.

Generally, the kinds of personal information VIP Louvres Australia PTY LTD collects are:

  • contact and professional information such as your name, business or personal addresses, city, email addresses, phone and fax numbers and job title and
  • other information.

In some circumstances, VIP Louvres Australia PTY LTD may also hold other personal information provided by you.

If you apply for a job, VIP Louvres Australia PTY LTD will collect information such as your name, contact details, qualifications, employment history and contact details of referees.

  1. How does VIP Louvres Australia PTY LTD collect personal information?

Generally, VIP Louvres Australia PTY LTD collects your personal information directly from you through:

  • exchanges and discussions with you, whether in person or via telephone, email, fax or post
  • VIP Louvres Australia PTY LTD’s website, including the completion of online forms, registering or subscribing to any of our services, submitting material or information or otherwise requesting further information or services.

There may be other occasions when VIP Louvres Australia PTY LTD collects your personal information from other sources such as from an information services provider, a publicly maintained record including publicly available information on social media or similar sites, other professional advisors or an insurance company or authority in connection with a claim related to you or a company for whom you work or other professional advisors.

Generally, VIP Louvres Australia PTY LTD will only collect your personal information from sources other than you if it is unreasonable or impracticable to collect your personal information from you.

  1. Why does VIP Louvres Australia PTY LTD need your personal information?

VIP Louvres Australia PTY LTD collects, holds, uses and discloses your personal information where it is reasonably necessary for the purposes of:

  • providing you, or an entity with which you are connected, with legal advice and associated services
  • accounting, billing and other internal administrative purposes
  • developing and facilitating a business relationship with you or an entity with which you are connected
  • determining your eligibility and suitability for employment with VIP Louvres Australia PTY LTD
  • inviting you to events, functions or training events and providing you with updates and publications
  • identifying and informing you of services that may be of interest to you
  • any other legal requirements including any prescribed by the relevant legal profession legislation in the state or territory in which you reside (or in which the majority of the legal services will be performed, in the case of overseas persons) and
  • to assist us with continual improvement, asking you to participate in surveys conducted by us, or third party providers on our behalf, about our service and your experience with us.

Where personal information is used or disclosed, VIP Louvres Australia PTY LTD takes steps reasonable in the circumstances to ensure it is relevant to the purpose for which it is to be used or disclosed. You are under no obligation to provide your personal information to VIP Louvres Australia PTY LTD. However, without certain information from you, VIP Louvres Australia PTY LTD may not be able to provide its products and/or services to you.

  1. To whom does VIP Louvres Australia PTY LTD disclose your personal information?

VIP Louvres Australia PTY LTD discloses your personal information for the purpose for which VIP Louvres Australia PTY LTD collects it. That is, generally, VIP Louvres Australia PTY LTD will only disclose your personal information for the purpose of providing legal services or other purpose set out at paragraph 4. This may include disclosing your personal information to third parties engaged to perform administrative or other business management services. This disclosure is always on a confidential basis or otherwise in accordance with law. VIP Louvres Australia PTY LTD may also disclose your personal information with your consent or if disclosure is required or authorised by law.

  1. Overseas disclosure

VIP Louvres Australia PTY LTD may disclose personal information to overseas recipients in order to provide necessary legal services and for administrative or other business management purposes. Before disclosing any personal information to an overseas recipient, VIP Louvres Australia PTY LTD takes steps reasonable in the circumstances to ensure the overseas recipient complies with the Australian Privacy Principles or is bound by a substantially similar privacy scheme unless you consent to the overseas disclosure or it is otherwise required or permitted by law.

  1. Direct marketing

VIP Louvres Australia PTY LTD may use and disclose your personal information in order to inform you of products and/or services that may be of interest to you. Where legally required (including under the General Data Protection Regulation (EU) 2016/679), VIP Louvres Australia PTY LTD will only provide these communications to you after you have opted to receive them and will provide you with the opportunity to opt out of receiving them at any time if you do not want to receive further marketing-related communications from us. Where a specific ‘opting in’ process is not legally required (including under the Privacy Act), you can opt out at any time if you do not wish to receive further marketing-related communications from us. In either case, you can opt out by contacting VIP Louvres Australia PTY LTD via the contact details set out in paragraph 10 or through any opt-out mechanism contained in a marketing communication to you.

  1. Security of your personal information

VIP Louvres Australia PTY LTD takes steps reasonable in the circumstances to ensure that the personal information it holds is protected from misuse, interference and loss and from unauthorised access, modification or disclosure. VIP Louvres Australia PTY LTD holds personal information in both hard copy and electronic forms in secure databases on secure premises, accessible only by authorised staff.

VIP Louvres Australia PTY LTD will destroy or de-identify personal information in circumstances where it is no longer required unless VIP Louvres Australia PTY LTD is otherwise required or authorised by law to retain the information.

  1. Can you access and correct the personal information that VIP Louvres Australia PTY LTD holds about you?

VIP Louvres Australia PTY LTD takes steps reasonable in the circumstances to ensure personal information it holds is accurate, up-to-date, complete, relevant and not misleading. Under the Privacy Act, you have a right to access and seek correction of your personal information that is collected and held by VIP Louvres Australia PTY LTD.

If at any time you would like to access or correct the personal information that VIP Louvres Australia PTY LTD holds about you, or you would like more information on VIP Louvres Australia PTY LTD’s approach to privacy, please contact VIP Louvres Australia PTY LTD via the contact details set out in paragraph 10 below. VIP Louvres Australia PTY LTD will grant access to the extent required or authorised by the Privacy Act or other law and take steps reasonable in the circumstances to correct personal information where necessary and appropriate.

To obtain access to your personal information:

  • you will have to provide proof of identity to ensure that personal information is provided only to the correct individuals and that the privacy of others is protected
  • VIP Louvres Australia PTY LTD requests that you be reasonably specific about the information you require and
  • VIP Louvres Australia PTY LTD can provide you with a copy of your personal information in our current records free of charge. If VIP Louvres Australia PTY LTD provides access to non-current records, VIP Louvres Australia PTY LTD may charge you a reasonable administration fee, which reflects the cost to VIP Louvres Australia PTY LTD for providing access in accordance with your request.

If VIP Louvres Australia PTY LTD refuses your request to access or correct your personal information, VIP Louvres Australia PTY LTD will provide you with written reasons for the refusal and details of complaint mechanisms. VIP Louvres Australia PTY LTD will also take steps reasonable in the circumstance to provide you with access in a manner that meets your needs and the needs of VIP Louvres Australia PTY LTD.

VIP Louvres Australia PTY LTD will endeavour to respond to your request to access or correct your personal information within 30 days from your request.

  1. How to contact us

For further information or enquiries regarding your personal information, or if you would like to opt-out of receiving any promotional or marketing communications, please contact VIP Louvres Australia PTY LTD’s Privacy Compliance Officer at:

VIP Louvres Australia PTY LTD
Australia
Albion Park NSW 2527
Ph. 02 42568548
Mob 0419 698164
Fax 02 42568658